Author Archives: Owner and CEO, Philip Day Communications

About Owner and CEO, Philip Day Communications

I'm a professional copywriter, blogger, voiceover artist and CEO of Philip Day Communications. (www.PhilipDayCommunications.com). My experience in public relations, writing, non-profit management and broadcasting gives me a unique perspective on business, charities and media. Plus, I just enjoy writing, broadcasting and people!

Building People: The “Servant Leadership” Management Model

“Miss Jab-a-lot” “Psycho-boss” “<insert boss’s first name here>, the Impaler” “Soul Drainer” These are just a few of the unflattering names disillusioned employees give to their oppressive supervisors. There are many more names and some which can’t be printed here. … Continue reading

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Up, Up and Away: Inflating the Career Development Balloon for your best employees

Pardon me just a moment while I slip on my powder blue leisure suit, comb my curly perm and jump into my orange Pontiac LeMans then flip The Fifth Dimension cassette into my 8-track tape player to hear that groovy … Continue reading

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What do customers want anyway?: A review of “The 8 Dimensions of Excellence” (Part 2)

(This post is the second and final in a two-part review of the Baldrige article “The 8 Dimensions of Excellence”.) It’s a common belief, borne out by experience, that no business is successful without some sort of planning. It may … Continue reading

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What do customers want anyway?: A review of “The 8 Dimensions of Excellence” (Part 1)

Normally, a reviewer should be able to write their entire analysis of a Baldrige Resource Library article in one blog. However, when it’s the case of Robin Lawton’s “The 8 Dimensions of Excellence” which is chock-full of lists, graphics, charts … Continue reading

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Resistance Training: It’s not just for physical therapy anymore

This prolonged sluggish economy has pushed businesses to be more creative in their approach to working with their employees. Creativity is a good thing as it gets us out of our comfort zone and allows us to see other ways of accomplishing … Continue reading

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Time for a Change: Basic tips for leading a successful change initiative

Change is a scary thing. When it’s done correctly it’s magic. When it’s done badly it’s deadly. I know as I’ve experienced both. I’ve seen the skillful managers who have met with all of their staff and requested feedback, advice and buy-in to … Continue reading

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